Our management consulting services empower organizations to be more efficient and effective and thrive in today’s environment.
The way that customers make purchasing decisions has changed.
Today's business leaders have to amend and adapt their strategies to accommodate a more educated and sophisticated customer. Our solutions empower organizations to be more efficient and effective and thrive in today’s environment.
MESSAGING & SALES ENABLEMENT
Whether you are a start-up ready to launch, or an established organization looking to grow, we have a solution to fit the needs of your business. We help our clients to develop a commercialization plan that can drive early customer relationships and revenue. Research customer pain points, develop an ideal buying journey and identify how solutions solve a problem.
SALES PROCESS STRATEGY DESIGN
Make your strategy come to life by aligning teams around the same goals and making sure the company’s message, mission, and vision come across, ensuring that strategy becomes execution. Draft and implement a formalized playbook identifying key strategies, roles, responsibilities and workflows.
STRATEGIC ACCOUNT MANAGEMENT
We can help your organization develop a repeatable process to grow accounts. We create a framework to provide you with the processes and tools you need to tap into this crucial revenue growth opportunity.
Empower your sales teams to deliver growth. Identify where to improve is needed and guide your sales activities in the right direction regarding quantity and quality. We will work to develop KPIs and a sales leadership model. Formulate and define key target markets, customer personas and a unique value proposition.
REV OPS AND CRM IMPLEMENTATION
Implement a Customer Relationship Management (CRM) tool and marketing communications tools. Improve conversion ratio, sales forecast accuracy and pipeline management by aligning your sales process with the customer journey and clearly defined benchmarks along the way.
CUSTOMER SUCCESS & SERVICES CONSULTING
We help our clients to understand what their clients want and need from them. Leverage the increased value of devoted customers with a powerful retention strategy and customer loyalty program. We help our clients to understand what their clients want and need from them.
WHERE ARE YOU TODAY?
Whether you are are are a start-up ready to launch, or an established organization looking to grow, we have a solution to fit your needs.
SET NEW EXPECTATIONS
TRAIN & COACH YOUR TEAM
Develop and use a Unique Selling Proposition as a tool to help your company stand out from your competition.
Create and practice an Elevator Pitch to communicate the most important aspects of your business and services within that short amount of time.
Effectively communicate with the different generations within your customer base.
Prepare for and utilize Discovery to understand your customer's strategic initiatives and priorities.
Formulate a Customer Journey Map to ensure that the customer attains their desired outcomes.
Develop an onboarding, implementation and adoption strategy from initial contact, through the process of engagement and into a long- term relationship.
Learn how to build brand loyalty, increase customer satisfaction, develop long-term relationships and maximize customer lifetime value.
Implement follow-up strategies to move your customers through the selling pipeline.
Use social networking and online communications to develop and convert leads.
Dissolve customer objections using proven strategies that move customers more quickly through the sales funnel.
Acquire negotiating skills to arrive at a win-win outcome.
Uncover hidden revenue by maximizing sales in existing accounts. Optimize growth opportunities by mining untouched prospects.
Validate that the product that you built is the one that your customers want.
Analyze, strategize and communicate additional areas of value to your customers.
WHO SHOULD BE INVOLVED
Sales, Marketing and Customer Success team members
Managers, Supervisors and Executives.
Employees and Staff members in all departments.
Executives responsible for strategic culture efforts.
Anyone interested in developing and improving their sales and business development skillset.
Contact EduThink for delivery options and pricing.